Frequently Asked Questions About Still Detox New Jersey
Below are the most common questions about admission, insurance, daily life and policies at Still Detox New Jersey's 44-bed facility in Mays Landing, Atlantic County. For questions not answered here, call admissions at (609) 740-2100 any time, 24/7.
Joint Commission Accredited
NJ Dept. of Health Licensed
SAMHSA Certified
TRICARE In-NetworkHow soon can someone be admitted to Still Detox New Jersey?
Same-day admission is available when a bed is open at the 44-bed Mays Landing facility. Admissions operates 24/7, verifies insurance through VerifyTx and completes a pre-assessment call within 3 days of the admission date. Admissions arranges airport pickup.
The speed of admission depends on insurance verification, clinical pre-assessment and travel logistics. The same admissions representative handles all three: the pre-assessment call takes place within 3 days of the admission date, and travel is arranged after clinical approval. Clients who are local to Atlantic County arrive the same day. Clients who fly in arrive within 24 hours in most cases.
What are the most asked questions about Still Detox New Jersey?
Families and referral sources ask about admission timing, phone policy, insurance, service animals, meals and what to bring. The answers below address each topic directly.
Still Detox New Jersey is at 170 Route 50, Mays Landing, NJ 08330, in Atlantic County, 26 minutes from Atlantic City. The facility has 44 beds on 33 owned acres, with full-time on-site medical leadership, 24/7 nursing and Joint Commission accreditation.
Frequently Asked Questions FAQ
How soon is same-day admission available?
Same-day admission is available when a bed is open. Call (609) 740-2100 to check current availability at the 44-bed Mays Landing campus.
Does Still Detox New Jersey accept TRICARE?
Yes. TRICARE is the only in-network contract at Still Detox New Jersey. All commercial plans are verified for out-of-network benefits.
Is the facility out-of-network with commercial insurance?
Yes. Still Detox New Jersey is out-of-network with all commercial plans. Benefits are verified through VerifyTx at no cost before admission.
Are phones allowed during treatment?
No. Phones are collected at intake and not returned during treatment. Pre-agreed exceptions for executives are staff-monitored.
What is the 72-hour communication blackout?
A 72-hour blackout on personal communication begins at admission.
Are service animals allowed?
Yes. Still Detox New Jersey accommodates service animals (dogs and cats) with advance notice during the pre-assessment call.
What meals are available?
Outside catering provides three meals daily with keto, gluten-free, dairy-free, pescatarian, kosher and liquid diet options.
Is smoking allowed?
Smoking is permitted in designated outdoor areas only on the 33-acre Mays Landing campus.
Is the facility HIPAA compliant?
Yes. All admissions calls, clinical records and communication at Still Detox New Jersey are fully HIPAA compliant.
When can family visit?
Family visits are scheduled through the clinical team after the 72-hour blackout. Weekly family therapy sessions are part of the residential program.
What should I bring to treatment?
Bring a photo ID, insurance card, medications in original bottles and 7 days of comfortable clothing. No electronics beyond medical necessity.
Is laundry service available?
Yes. Laundry service is provided at the Mays Landing facility. Clients do not need to bring more than 7 days of clothing.
How far is the Mays Landing facility from Atlantic City?
The campus at 170 Route 50 is 26 minutes from Atlantic City via the Expressway, and admissions arranges airport pickup.
Are payment plans available?
Yes. DocPay payment plans are available with agreed terms. HFA travel support with sliding-scale resource allocation is also offered.
Still have questions? Call admissions now
Reach Still Detox New Jersey at (609) 740-2100 any time, 24/7. Admissions answers questions, verifies benefits and completes the pre-assessment before admission.